01
Core Metrics
- Active users.
- Retention.
- Activation.
- Conversion.
- Revenue.
- Gross margin.
- Churn.
- CAC.
- LTV.
- Burn.
- Runway.
02
Cohort Analysis
Cohort analysis groups customers by a common start date or characteristic and tracks behavior over time. It helps separate true retention from aggregate growth caused by constant acquisition of new users.
03
North-Star Metrics
A useful primary metric should represent meaningful customer value rather than vanity activity.